Frequently Asked Questions

How do I return a chip?

Please mail chip to: True Time Racing Services 1828 E Thorton Ave Des Moines, IA 50320

What timing solutions do you offer?

We offer both disposable and reusable timing chips. Passive chips are disposable chips that are attached to the back of the race number and are primarily used for running and cycling events. Active chips are reusable and are primarily used for triathlons, open water swims and mud run or obstacle runs. Both are effective solutions and provide quality results. Please contact us so we can discuss which option is best for your race.

What is the base price of your timing services?

We offer several services for races small and large and the price varies depending on the specific needs of each race. For more information or to get a quote about pricing please contact us.

What services do you offer?

We offer professional chip timing services(disposable and reusable chips) to events of all types including triathlons, marathons, 5Ks, open water swims, etc. We also offer a variety of event management services for events of all sizes. Learn more about all of our services on Our Services page.